Extended Warranties and Maintenance Contracts

DataGear® offers a variety of maintenance repair options to help extend the life of your equipment. With DataGear® you can select an extended warranty/maintenance contract for up to three years of guaranteed coverage or you can choose a flat rate repair plan. (Our team also completes device repairs on a time and materials basis.)

It is beneficial to most customers to take advantage of a repair plan as opposed to relying on a “pay as you go” system for repair. As evidence, here is a short list of the advantages of having an extended warranty or maintenance plan with DataGear®:

  • Allows customers to properly budget repair costs
  • Eliminates the hassles of issuing a PO every time something needs to be fixed
  • Free shipping on repair items
  • Free technical support
  • Participation in our Spares Pool program
  • Lower cost for repairs
  • Priority response
  • Peace of mind

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DataGear® specializes in repairing models that manufacturers have discontinued and no longer support. Products that we support include Motorola (Symbol), Intermec, Psion Teklogix, LXE, RMT, Zebra and many others. DataGear® can help you determine your requirements and develop a maintenance solution to best meet your needs.

Find out more about some of our repair service options:

  • RMA Form - Get prompt service response by filling out our RMA Service Request Form and expedite the receiving portion of the repair process.
  • Monthly Maintenance Contract - Faster service and response with our monthly maintenance contract and more manageable repair costs.
  • Time and Materials Basis - If you need your devices need to be repaired without a contract, we offer our time and materials repair services.
  • Extended Warranty - If you purchase pre-owned equipment, you can purchase an extended warranty with DataGear to protect the life of your device for up to three years.
  • Immediate Replacement - If you have equipment that is out of commission, we offer temporary replacement programs so that your business can keep running uninterrupted while your equipment is in repair.
  • On-Site Repair - When it isn't convenient to ship your products to our repair facility, we bring our repair services to you!
  • Spares Pool - If you require a quick turnaround for the repairs of your equipment, we can create a Spares Pool for your facilities to ensure you have a unit ready to go in the case that something stops working.
  • Customized Repair Service Options - We can build a completely customized repair package for your business to ensure that your business needs are met.

Call to order or speak with one of our representatives today (714) 556 - 5055. Or you can email us.

Our Partners
  • Motorola Enterprise Solutions barcode scanners, mobile computers and wireless systems
  • Axis Communications surveillance cameras
  • Zebra technologies industrial printers and consumables
  • Psion barcode scanners and vehicle mount terminals
  • Datamax O'Neil label printers